Disclaimer : Router Web Aid provides independent support to third party services and products. Whatever support services we provide are also available in the official website of the manufacturer itself. However they may not provide Onsite Support, which we provide

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1. If you are dissatisfied with the service provided at any time you may cancel your service contract. It’s part of our no-risk customer guarantee.

2. In the event that your service contract is cancelled, service will be delivered for the current month, though you will not be charged for the month thereafter. When taking advantage of our up front discounts, with an up front payment of service in advance, we have a strict No Refund policy. If you have any questions or concerns please feel free to contact our Internet Customer Service Department by initiating a Live Chat from anywhere within the

Routerwebaid.com website or email us at info@routerwebhaid.com

3. FOR ANY SERVICE THAT YOU CANCEL AFTER RENEWAL HAS TAKEN PLACE.

We ensure the onsite IT support services upto your satisfaction and if in case you want to terminate our services, Development Resources offers refund to all its customers who has taken services and wants to terminate the same within 7 days excluding the registration charges of $149.99, post that the refund or termination will be on a pro-rate basis for the service that are classified under the subscription.

Beyond the fact that issue was not provided with a satisfactory resolution, please mention the reason for the refund or termination and under such request a reply will be sent via a registered email address and an intimation via the phone as well after it has been determined that a refund/return is necessary.

In case you (customer) is not satisfied with the onsite IT support services/product provided, the commitments made and wants an immediate return, the same will be returned to the credit card or bank account or PayPal account whichever is applicable at the time of purchase.

For any other queries please contact us at info@routerwebaid.com.

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